White House Vets in Malvern

Dear Client

Whilst we are all very keen to see you and your pet together in our consultation rooms, we are kindly asking for a little more patience from you. Our premises are like so many other buildings not built for Covid regulations and the 2-meter distancing rule still exists. To continue to protect you, your pet and us in the consultation room we would have to wear full PPE throughout consultations times. Whilst we have all got used to the masks, many of our staff struggle with wearing vizors for prolonged periods of time as it causes headaches, interferes with wearing glasses, makes us feel hot  as well as causing difficulties with communication. Please bear in mind we are working 10-17 hours shifts on some days. 

We have throughout Covid times always tried to apply common sense whilst working within the rules and regulations which are so important to keep us all safe.  I would be grateful if you could trust us to find a middle way to ensure the health and wellbeing of staff as well as your gradual return at the side of your two-, three- or four-legged friend. 

Thank you from all the staff at White House Vets