White House Vets

156 Newtown Road

Malvern WR14 1PJ

01684 560940 (24hrs)




Opening Hours

(from 1st August 2020, except Christmas)


Mon-Fri     08:00 - 19.30hrs

Saturday    09:00 - 13:00hrs

Sunday      10:00 - 13:00hrs

Also open Bank Holidays except
Christmas Day.


Appointments within 24 hours

After hours our emergency service is provided by our out of hours partner, VetsNow.


Just phone the normal number 01684 560940 (24hrs) to be automatically put through

Latest NEWS



Online booking is back!




Pay your invoice online




COVID-19 and your pet - see our home page for advice.




Pet Club News #76

9th July 2020

is out now!




Join our free Pet Club now

here and receive a £25 voucher

To view our latest newsletters and get yours join the Pet Club free




What's new?

For a quick looksee on the latest website updates click here




A bereavement poem for a departing dog added to our "Saying Goodbye" section


Make sure you're prepared for the impact of FIREWORKS on your pet(s) - see the advice below or click on the PDF document at the foot of the page (which you can download or print as you wish) - just use the buttons on the top right hand side of document view page below...




Make sure that dogs and cats are indoors, and any pets that live outside, such as rabbits, are covered up with thick blankets or old carpet.


  • On the day of the event, feed your dog a good meal rich in carbohydrate and fat late afternoon so he has a full stomach over the evening. 


  • Make the room as dark as possible. Give him some toys. (Have some things for you to do as well!). Blacking out the room removes the potential for additional problems from flashing lights. Make a den with a nice comfortable bed in it to act as a “safe haven”. Get him used to this at least two weeks before the event. Provide pheromone support (see below). Cats will require a litter-tray.


  • Put some music on, preferably something with a lot of constant drum beats. It should not be too loud as this might cause additional stress. 


  • Ignore the noises of the fireworks yourself and, if he isn’t in his den, try to engage him in some form of active game.


  • Favourite chews and toys can provide a distraction.


  • Make sure your pet is in a safe and secure environment so that he doesn’t bolt or escape if a sudden noise occurs.


  • Tire him out during the day so that he is more likely to be sleepy in the evening


  •  Consider purchasing  a "Thunder Jacket"        


Don’t fuss or try to reassure your dog when he is scared as this rewards the behaviour and actually reinforces it. Stay relaxed and carry on as though nothing is happening. However,  sometimes a little reassurance will help to relieve the stress. Rewarding calm behaviour with some fuss or a treat can be helpful.





ADAPTIL (Appeasing pheromone)


Pheromones are substances that are released by bitches to reassure their puppies and it has been shown that these reassuring properties persist into adulthood. Trials have shown an 80% improvement in the clinical signs most frequently observed by owners such as panting, trembling, cowering & hiding.


Adaptil is available in three forms:


1.Diffuser:           £28.98. One diffuser is enough for one floor of a two-bedroomed house. £24.34 for a refill.


2. Spray:              £28.66. This is particularly useful for a more local effect when sprayed onto the dog’s bed. It can be used   

                             as  a back-up to the diffuser.


3. Collar:              £27.42/29.08, depending on size. The collar has obvious benefits because it is on the dog at all times.


4. Tablets:            £10.10/10 tablets. These work more-or-less straight away.


Visit the web-site www.adaptil.co.uk for a lot more information (A similar product called Feliway is available for cats).






Like Adaptil, this is a natural product which helps to control stress in dogs. It contains a derivative of the bitch’s milk protein, casein. The dose is given once daily. It is palatable and easy to give, either whole or mixed with the food. It comes in three sizes.


Zylkene 75 mg     £6.80/10 capsules                 up to 5kg body weight:     1 capsule daily               

5 – 10 kg body weight       2 capsules daily


Zylkene 225mg   £12.20/10 capsules                          10 – 20 kg               1 capsule daily


Zylkene 450mg   £20.80/10capsules                           20 – 40 kg               1 capsule daily

                                                                                    Over 40 kg                2 capsules daily





As a last resort, we can prescribe other suitable medication for your dog such as Sileo Gel.  Please contact us in good time, as you may need to discuss this with a vet, and your dog may need a health check first. 

Firework Phobia Leaflet October 2019
Advice on how to manage your pet's safety and comfort during the firework season.
191025 Firework Phobia leaflet Oct 19.pd[...]
Adobe Acrobat document [185.0 KB]
Print Print | Sitemap
© White House Vets