White House Vets

156 Newtown Road

Malvern WR14 1PJ

01684 560940 (24hrs)




Opening Hours

(from 1st August 2020, except Christmas)


Mon-Fri     08:00 - 19.30hrs

Saturday    08:00 - 13:00hrs

Sunday      10:00 - 12:00hrs

Also open Bank Holidays except
Christmas Day.


Appointments within 24 hours

After hours our emergency service is provided by our out of hours partner, VetsNow.


Just phone the normal number 01684 560940 (24hrs) to be automatically put through

Latest NEWS


Pet Club News #79

30 October 2020

is out now!


Repeat Prescriptions:


We would kindly ask you to give us 48 hours for repeat prescriptions. This will enable us to check medications properly in accordance with RCVS guidelines.


Thank you for your support.




Richard's retirement and Ines takes over as Clinical Director




Online booking is back!




Pay your invoice online




COVID-19 and your pet - see our home page for advice.




Join our free Pet Club now

here and receive a £25 voucher

To view our latest newsletters and get yours join the Pet Club free




What's new?

For a quick looksee on the latest website updates click here




A bereavement poem for a departing dog added to our "Saying Goodbye" section


About us

Because our animals can't tell us how they feel, diagnosis is perhaps the most challenging aspect of veterinary medicine.


When reliance on hands, eyes and ears alone fails to give us a diagnosis, we'll reach for more sophisticated equipment or, if necessary, refer you to more specialised care.


You will always get good advice and compassionate treatment from the dedicated team at White House Vets.


PICTURED ABOVE: Maria Castillo Cárdenas, our latest vet, joined October 2020, scroll down for her story and Rhiannon, who joins us as a General Assistant, see the Support Staff page for her story.

Meet the Vets

Ines Gnitwotta (Clinical Director), Ann Carman, Jo Ablett, Maria Castillo Cardenas (pictured above) and occasionally back from retirement - Richard Chamings (consultant).

About Our Vets



Ines, our Clincial Director from 1 October 2020 qualified from the University of Berlin in 1994. After the fall of the "wall", she used her new found freedom to travel and came to work in England in 1999.


She has worked in practices in Yorkshire, Humberside, and the West Midlands. She enjoys the variety of work, but has a particular interest in soft tissue surgery and cardiac ultrasonagraphy. Her husband is also a vet, and together they have three children and a much-loved cat called "Kitty". She loves her garden, producing large quantities of vegetables,and enjoys walking and swimming.




Ann qualified from the Royal Veterinary College, London, in 1983 and worked in small animal practices including the PDSA.


She decided she wanted to be a vet while growing up in rural Cheshire and spending time with animals of all sorts. After qualifying she found that she preferred the variety of companion animal practice


Ann joined White House Vets in 1988, and rapidly established herself as a competent and popular veterinary surgeon. She is now the senior clinician, her main areas of expertise being internal medicine and soft tissue surgery.


She has a Cockapoo called "Phoebe", and is often to be seen on the Hills in the early hours of the morning, is a member of the local Trade Justice Group and sings in Colwall choir.




Jo qualified from the Royal Veterinary College in London in 1994. She has worked in Weymouth and in Birmingham before joining White House Vets in 2007.


She enjoys the variety of work that companion animal provides, and is especially interested in dermatitis and endocrine diseases such as diabetes. 

Another aspect of her work that she finds fascinating is the relationship between people and their pets.


She is married with three daughters. She loves to ski and travel with her family as well as running or walking on the hills with her Lurchers, Lola  and Speck  ......... when time permits!




Maria graduated at the University of Cordoba, Andalucia, Spain in July 2020.


Keen to learn other languages, travel to and work in other countries, she joined the IVC Evidensia UK new graduate vet academy and chose White House Vets in Malvern to begin her career. She has brought her two dogs, Roma and Sienna with her. Roma is 9 years old and has been a good friend for a long time, whilst Sienna is just 6 months now and still full of energy. She already loves the Malvern Hills and its beautiful colours!

In her spare time she likes to play the guitar and sing a variety of music, just not flamenco.

She is looking forward to meeting you all and will do her very best to look after your four legged friends.




Richard founded White House Vets in 1985 and officially retired on 30th September 2020. Prior to that Richard worked in veterinary practices in the West Country after qualifying from the Royal (Dick) Veterinary College, Edinburgh, in 1974. He is on the reserve team for occasional work in his retirement!


He lives with his wife on Castlemorton Common, and has four grown-up daughters. One of his main hobbies is walking the Malvern Hills with his  dogs, Connie, a Labrador Cross, and Bertie, a Miniature Wire-haired Dachshund, who keeps up very well but sometimes likes to be carried! He also has two cats, Willow and Woody. He enjoys longer distance walking, having recently walked the Two Moors Way in Devon for charity, and Offas Dyke on the Welsh Border.

He also keeps bees and loves to drive his Morgan


Now meet our Veterinary Nurses and Support Staff

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